Terms & Conditions

Delivery / Collections of Food Items

  • We appreciate that unexpected things happen, and there may be a need to cancel your order. We do however require a minimum of 48 hrs notice, at which point the payment can be held against a future booking. Failure to give us appropriate notice of cancellation (48hrs) will result in us taking full payment. For parties of over 10 we require a minimum of 72 hrs notice and for parties of 15 or more the deposit would be non refundable.
  • We will attempt delivery at the allocated time, however if there is no one there to receive the delivery, we cannot guarantee that the delivery can be made at a later time, and you may need to arrange collection yourself from our Tea Rooms.

Deliveries Containing Alcoholic Items

  • We operate a strictly over 25 policy on alcoholic items.
  • Proof of age will be requested at time of delivery/collection.
  • Alcoholic items can only be ordered as part of a food order (minimum food spend of £20) and not independently.

Table Bookings

  • We require a minimum of 48 hrs notice if you wish to cancel your table booking, at which point your deposit will be held against a future booking.
  • We reserve the right to give your table away if you have not arrived 15 minutes after your allocated time, unless you have previously notified us.

Gift Vouchers

  • All vouchers have a 6 month expiration date, from date of purchase (date of purchase is written on the voucher).
  • Vouchers will not be valid beyond their expiration date.
  • You must provide the original voucher at the time of redemption.

Product Information

  • We have made every effort to describe and display as accurately as possible the Products that appear on our Website, however, your Products may vary slightly from the description and images on Our website, especially as most of our Products are handcrafted.
  • Please note that the colours and appearance of the Products you see when viewing on Our website will depend on your computer equipment and the resolution of your screen and/or monitor, and these may vary slightly from the actual Products.
  • Prices, offers and Products are subject to availability and may change at any time prior to receipt of your Dispatch Confirmation.

 

Opening Times

Monday: Closed
Tuesday: Closed
Wednesday: 12:00 - 4:00
Thursday: 12:00 - 4:00
Friday: 12:00 - 4:00
Saturday: 12:00 - 4:00
Sunday: 12:00 - 4:00

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